They may reduce the repayment amounts, and thus extend the loan term, depending on your current circumstances. You will need to call them up as soon as possible to discuss your current circumstances and to see what they can do to help you.
Unfortunately, as you have entered a legally binding contract to have even received the loan, you are legally obliged to make the agreement repayments, over the agreed term, at the agreed rate of interest.
You may be able to apply for a consolidation loan through them, which would allow you to agree to a new repayment and term period.
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I have a loan with welcome finance and the high interest rates are crippling me
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